SHITTU ADEDAMOLA SHAKIRAT

Sales Representative

Ibadan, NG.

About

Results-driven Sales Representative with over a decade of experience in retail and bakery sectors, consistently exceeding sales targets and fostering strong customer relationships. Proven ability to enhance customer satisfaction, streamline sales operations, and drive business growth through expert product promotion, efficient cash handling, and collaborative teamwork. Eager to leverage comprehensive sales and customer service expertise to contribute to a dynamic sales environment and achieve significant revenue objectives.

Work

Ayomo Bakery

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Sales Representative

Ibadan, Oyo State, Nigeria

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Summary

Drove daily sales growth and ensured exceptional customer satisfaction by professionally promoting bakery products and efficiently resolving inquiries at Ayomo Bakery.

Highlights

Achieved daily sales targets by actively promoting a diverse range of bakery products, contributing to consistent revenue growth.

Enhanced customer satisfaction by professionally addressing inquiries and resolving complaints, fostering a loyal client base.

Maintained financial integrity by accurately recording and balancing daily sales transactions, minimizing discrepancies.

Optimized customer experience through friendly and professional service, resulting in positive feedback and repeat business.

Contributed to efficient store operations by effectively managing customer flow and product promotion strategies.

Salem Chemist

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Sales Representative

Ibadan, Oyo State, Nigeria

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Summary

Delivered comprehensive customer service and product guidance, accurately managed sales transactions, and maintained strong customer relationships at Salem Chemist.

Highlights

Boosted customer engagement by providing expert product information and personalized assistance, enhancing purchasing decisions.

Ensured 100% accuracy in sales transactions and cash handling, contributing to reliable financial reporting.

Cultivated strong customer relationships through proactive service, leading to increased customer retention and loyalty.

Improved shop efficiency by meticulously organizing stock and maintaining a clean, accessible retail environment.

Streamlined product selection process by guiding customers to suitable items, optimizing their shopping experience.

Education

The Federal Polytechnic Nasarawa

Nasarawa, Nasarawa State, Nigeria
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National Diploma (ND) General Studies

References

Available on request

Languages

English

Proficient

Yoruba

Fluent

Skills

Negotiation

Negotiation.

Teamwork

Teamwork.

Problem Solving

Problem Solving.

Record Keeping

Record Keeping.

Time Management

Time Management.

Basic Computer Knowledge

Basic Computer Knowledge.

Product Promotion

Product Promotion.

Stock Management

Stock Management.

Complaint Resolution

Complaint Resolution.

Transaction Processing

Transaction Processing.

Cash Handling

Cash Handling.

Communication

Communication.

Customer Service

Customer Service.

Sales & Marketing

Sales & Marketing.

Microsoft Excel.

Including data entry, customer record management, sales tracking, and report preparation..