SHITTU ADEDAMOLA SHAKIRAT
Sales Representative
Ibadan, NG.About
Results-driven Sales Representative with over a decade of experience in retail and bakery sectors, consistently exceeding sales targets and fostering strong customer relationships. Proven ability to enhance customer satisfaction, streamline sales operations, and drive business growth through expert product promotion, efficient cash handling, and collaborative teamwork. Eager to leverage comprehensive sales and customer service expertise to contribute to a dynamic sales environment and achieve significant revenue objectives.
Work
Ayomo Bakery
|Sales Representative
Ibadan, Oyo State, Nigeria
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Summary
Drove daily sales growth and ensured exceptional customer satisfaction by professionally promoting bakery products and efficiently resolving inquiries at Ayomo Bakery.
Highlights
Achieved daily sales targets by actively promoting a diverse range of bakery products, contributing to consistent revenue growth.
Enhanced customer satisfaction by professionally addressing inquiries and resolving complaints, fostering a loyal client base.
Maintained financial integrity by accurately recording and balancing daily sales transactions, minimizing discrepancies.
Optimized customer experience through friendly and professional service, resulting in positive feedback and repeat business.
Contributed to efficient store operations by effectively managing customer flow and product promotion strategies.
Salem Chemist
|Sales Representative
Ibadan, Oyo State, Nigeria
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Summary
Delivered comprehensive customer service and product guidance, accurately managed sales transactions, and maintained strong customer relationships at Salem Chemist.
Highlights
Boosted customer engagement by providing expert product information and personalized assistance, enhancing purchasing decisions.
Ensured 100% accuracy in sales transactions and cash handling, contributing to reliable financial reporting.
Cultivated strong customer relationships through proactive service, leading to increased customer retention and loyalty.
Improved shop efficiency by meticulously organizing stock and maintaining a clean, accessible retail environment.
Streamlined product selection process by guiding customers to suitable items, optimizing their shopping experience.
Education
The Federal Polytechnic Nasarawa
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National Diploma (ND)
General Studies
References
Available on request
Languages
English
Proficient
Yoruba
Fluent
Skills
Negotiation
Negotiation.
Teamwork
Teamwork.
Problem Solving
Problem Solving.
Record Keeping
Record Keeping.
Time Management
Time Management.
Basic Computer Knowledge
Basic Computer Knowledge.
Product Promotion
Product Promotion.
Stock Management
Stock Management.
Complaint Resolution
Complaint Resolution.
Transaction Processing
Transaction Processing.
Cash Handling
Cash Handling.
Communication
Communication.
Customer Service
Customer Service.
Sales & Marketing
Sales & Marketing.
Microsoft Excel.
Including data entry, customer record management, sales tracking, and report preparation..